FAQ
Find the answers for the most frequently asked questions below
How does TTP Appointments work?
TTP Appointments searches 24/7 automatically and will send you notifications by email and text when an interview appointment becomes available. To get notified, you need to create an alert for the wanted appointment. You will then secure your appointment interview directly on the Trusted Traveler Program website. For the free plan, you will recieve email alerts only.
Am I guaranteed to get a appointment interview at the enrollment center I choose?
No, TTP Appointments cannot guarantee that. We promise to use our service and check every 5 minutes for openings and notify you by email and text when there is an opening. Even if you get the notification, another person may book that slot before you reserve it.
Will the Alert book my appointment interview?
No, the alert does not book your appointment interview. After you receive an alert, it is up to you to make the appointment.
How often will I receive alerts?
You will receive a text and email alert for each new appointment opening for paid plans. We don't send spamming alerts if you have received that exact enrollment center and date/time in the past 24 hours. For free accounts, the alert will be marked inactive once an email alert is sent. You can choose to reactivate the alert in your account. The 24-hour spamming rule, as mentioned in the paid accounts, also applies to free accounts.
Are you affiliated with the US Government or the Trusted Traveler Program?
No, we are not in anyway affiliated with the US Government or the Trusted Traveler Program. We just provide a service to make sure you can secure hard to get interview appointments.
Is there a moneyback guarantee?
Yes! We have a no questions asked moneyback guarantee on our paid plan, just let us know within 7 days of purchasing our service to have the request honored. If two or more alerts have been sent, moneyback requests will not be honored. Hopefully you like the service, but if not we will refund your money.